Terms & Liability

1. Cancellation policy

Cancellation fees are calculated based on the scheduled departure time:

• Full refund if the booking is cancelled more than 14 days before departure.
• 25% cancellation fee applies if the booking is cancelled 14 days or less before departure.
• 50% cancellation fee applies if the booking is cancelled 7 days or less before departure.
• 100% cancellation fee (no refund) applies if the booking is cancelled 3 days or less before departure.
• No-shows are charged the full booking amount.
• Live Aboard bookings are non-refundable, because they block off several days.

Changes to the booking date, time, duration, or number of guests are subject to availability and are not guaranteed.

2. Weather and safety

All charters are subject to weather, sea conditions, vessel availability, and the captain’s safety assessment.

The captain may change the route, departure time, swimming or snorkeling location, planned activities, or charter duration when reasonably necessary for safety or operational reasons.

The captain and crew have the final authority regarding all safety decisions. Guests must follow their instructions at all times.

3. Assumption of risk

Boating, sailing, swimming, snorkeling, diving, entering and exiting the water, consuming alcohol, and participating in other marine activities involve inherent and potentially serious risks.

These risks may include, but are not limited to:

• Slipping, falling, or falling overboard;
• Drowning or near-drowning;
• Injury caused by vessel movement, waves, wakes, ropes, sails, ladders, anchors, propellers, or other equipment;
• Strong currents, changing weather, poor visibility, marine life, coral, rocks, or underwater hazards;
• Equipment failure or improper use of equipment;
• Seasickness, dehydration, sun exposure, allergic reactions, or medical emergencies;
• Delayed access to emergency services or medical treatment; and
• Serious injury, permanent disability, illness, or death.

By participating, guests voluntarily accept these risks and confirm that they are physically and mentally capable of participating safely.

Guests must inform SoloBon Sailing before departure of any medical condition, injury, allergy, medication, pregnancy, swimming limitation, or other circumstance that may affect their safety.

4. Swimming, snorkeling and diving

Guests may only enter the water when authorized by the captain or crew.

Guests must accurately communicate their swimming ability and use a life jacket or flotation device whenever instructed.

Scuba diving or freediving may only take place when specifically arranged and when the participant has the required certification, experience, medical fitness, equipment, and authorization.

SoloBon Sailing may refuse or stop participation in any water activity when a guest’s health, experience, behavior, equipment, intoxication, or failure to follow instructions creates a safety concern.

5. Alcohol and guest conduct

Alcohol must be consumed responsibly.

Guests may not swim, snorkel, dive, operate equipment, or participate in activities while impaired by alcohol, drugs, medication, illness, or extreme fatigue.

The captain or crew may limit or stop alcohol service and may restrict participation or end the charter if a guest behaves in an unsafe, aggressive, disruptive, or inappropriate manner.

No refund will normally be provided when a charter or activity is restricted or ended because of intoxication, misconduct, or failure to follow safety instructions.

6. Liability release

To the fullest extent permitted by applicable law, guests release Mundus B.V., trading as SoloBon Sailing, the vessel Phoenix, and their owners, directors, captains, crew members, employees, independent contractors, agents, and affiliated service providers from claims relating to injury, illness, death, loss, or property damage arising from participation in the charter or related activities.

This release includes risks associated with boating, sailing, swimming, snorkeling, diving, alcohol consumption, vessel movement, equipment, weather, sea conditions, emergency assistance, and the actions of other participants or third parties.

Nothing in these terms is intended to exclude liability that cannot legally be excluded.

7. Group bookings and minors

The person making the booking is responsible for:

• Providing accurate booking and participant information;
• Sharing these terms with all accompanying guests;
• Informing guests of the risks associated with the charter and activities;
• Ensuring that minors are properly supervised; and
• Ensuring that all guests comply with the captain’s and crew’s instructions.

A parent or legal guardian is responsible for accepting these terms and providing consent for any minor participant.

Additional adult participants may be required to individually confirm their acceptance of these terms before boarding or participating in an activity.

8. Acceptance of terms

By proceeding with the booking and submitting or authorizing the deposit or any other payment, the person making the booking confirms that they have read, understood, and agreed to these terms.

Payment constitutes affirmative acceptance of these terms, regardless of whether a separate handwritten or electronic signature is provided.

Guests who do not agree to these terms must not proceed with payment, board the vessel, or participate in any activity.

SoloBon Sailing / Mundus B.V. · KVK 14217
Kaya Gobernador N. Debrot No. 71 · A-dock, Slip 9 · Kralendijk, Bonaire
[email protected] · +599 700 2333